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56K Line A digital phone-line connection, or leased line, capable of carrying 56,000 bits per second. At this speed, a megabyte of data would take about 3 minutes to transfer, which is four times as fast as a 14,400 kbps modem.
Ad Click Rate Ad Clicks as a percentage of Ad Views or, the number of clicks by end-users on an ad as a percentage of the number of times that ad was downloaded by end-users.
Ad Clicks The number of "clicks" by an end-user on an in-line ad (commonly referred to as a "banner") within a certain period of time.
Ad Request The request of an advertisement as a direct result of a visitor's action, as recorded by the advertisement server software.
Ad Views The number of times an in-line ad (commonly referred to as a "banner") was downloaded (and presumably seen) by end-users within a specific period of time. The actual number of times the ad was seen by end-users may be higher due to "caching".
Algorithms A programmed set of mathematical formulas developed for a computer environment to perform a specific function.
Analog Analog is the transfer of data and/or sound through waves (like radio or television waves) as opposed to digitized ones and zeros. Computers cannot read analog information. A modem is needed to convert the digitized computer information to analog information that can be sent through phone lines.
API  
ASCII American Standard Code for Information Interchange – The de facto worldwide standard for the code numbers used by computers to represent all of the upper and lower-case Latin letters, numbers, punctuation and other characters. There are 128 standard ASCII codes, each of which can be represented by a seven-digit binary number from 0000000 through 1111111.
Average Time Per Page Request The elapsed time from the first to the last page request that constitutes a visit, divided by the number of page requests in that visit, minus one.
Backbone A high-speed line or series of connections that forms a major pathway within a network. The term is relative, though, as a backbone in a small network will likely be much smaller than many non-backbone lines in a large network.
Bandwidth The transmission capacity or size of a connection. Bandwidth determines the bits-per-second that can be sent through a digital connection. The higher the bandwidth, the more it is capable of transmitting and receiving data. For example, Full page text - 16,000 bits; Full-motion full-screen video - 10,000,000 bits. A fast modem transfers 15,000 bits per second on average; therefore a very high bandwidth is required to transfer video’s 10,000,000 bits. Recently, the term bandwidth has evolved into something describing human capacity.
Baud Bits at Unit Density - The "baud rate" of a modem refers to how many bits a modem can send or receive per second. Technically "baud rate" measures the number of signals sent per second.
Bitmap Image A matrix of dots that form an image. The image consists of a pattern of bits that are stored in the computer memory and are used to generate an image on a computer display. GIF and JPEG images are two different forms of bitmap images.
Bits A binary digit, either a 0 or 1. The smallest element of a computer program. In the U.S., 8 bits make up one byte. Typically, transmission capacity is measured in bits (kilobits or megabits).
Boolean A descriptor for a specific type of search of two or more words, connected by the operative words AND, OR, NOT, or any combination, to more precisely define a search and minimize extraneous information.
BPS Bits per Second: A measurement of how fast data is moved from one place to another. A 28.8 modem can move 28,800 bits per second.
Broadband Broadband means that the transmission lines of the network have high bandwidth and can transfer a relatively large amount of information at once. Cable television is an example of a broadband network.
Browser A user-friendly software that allows users to access information, which includes documents, graphics, sound, animation, and video on The World Wide Web. Different browsers support different versions of the HTML standard, sometimes causing illegible information to be displayed. Most browsers also support other network protocols, such as FTP, gopher, and Usenet. Popular browsers include Netscape, Mosaic, and the proprietary browsers of AOL, Prodigy, CompuServe, and The Microsoft Network.
Bytes A set of bits that represent a single character. Usually there are 8 bits in a Byte, sometimes more, depending on how the measurement is being made. For example, the letter A is represented digitally as 00000001, where the zeros and one are each bits and as a set they forms one byte. . Memory and storage capacity is usually measured in bytes (megabytes or gigabytes).
Caching Storing or buffering data in a temporary location so that the information can be retrieved quickly by an application. On the Internet, ISPs cache Web page data on their networks for use by their subscribers to speed up access to commonly accessed Web content.
CD-ROM Compact Disk – Read Only Memory: A computer CD-ROM is identical to an audio CD except that it contains multimedia content instead of audio content. Up to 650 megabytes of text, images or video are placed onto compact discs that can be machine-searched to quickly locate and retrieve any desired information or images on demand. ROM is an acronym for "Read Only Memory" which means that the recorded data cannot be erased or altered. This format is ideally suited for storage/access of large reference information databases.
Click

The opportunity for a visitor to be transferred to a location by clicking on an advertisement, as recorded by the server.

Click Rate Clicks divided by ad requests. (see also click and ad request)
Client A software program used to contact and obtain data from a server software program on another computer, often across a great distance. Each client program is designed to work with one or more specific kinds of server programs, and each server requires a specific kind of client.
Client-software A software program that is used to contact another computer to obtain data. For example, the AOL disks that come in the mail, magazine inserts, etc. are referred to as client software.
Common Carrier A private telephone company such as AT&T, Sprint, or MCI that is government regulated and provides telecommunications services for public use.
Cyberspace Term originated by author William Gibson in his novel "Neuromancer", the word Cyberspace is currently used to describe the whole range of information resources available through computer networks.
Data Compression Taking bits, ones and zeros, and applying computeresque shorthand to eliminate wasted space. Compressed data takes less disk space and less time to transmit. The downside is that the data has to be efficiently "expanded" at the receiving end.
Digital The representation of data, image, and sound information as ones and zeros. When digital information has to be transferred from a computer through the phone lines, a modem is used to convert the digitized information to analog information.
Digital Certificates An encoded document that verifies the connection between a server’s public key (known to anyone) and the server’s identification. This verification process is similar to that provided by a driver’s license, which verifies the connection between the photograph and the personal identification. Cryptographic checks, including a digital signature, ensure that the information within the certificate can be trusted.
DLL Dynamic Link Library: A set of routines used by Windows software packages as standard functions available for use by other software packages. These functions are loaded when the programs are run.
Domain Name The unique name that identifies an Internet site, such as "microsoft.com". A domain name always has two or more parts, separated by periods. The part to the left of the period is the most specific, and the part on the right is the most general. A given machine may have more than one domain name, but a given domain name points to only one machine. Usually, all of the machines on a particular network will use the same phrase as the right-hand portion of their domain names: i.e., gateway.gbnetwork.com, mail.gbnetwork.com, or www.gbnetwork.com. It is also possible for a domain name to exist but not be connected to an actual machine. This is often done so that a group or business can have an Internet e-mail address without having to establish a real Internet site. In these cases, some real Internet machine must handle the mail on behalf of the listed domain name.
Download The transfer of a file from a server computer to a client computer. Alternatively, sending a file from one’s own computer to any other computer (peer-to-peer transfer, not involving a server). Upload is the transfer of a file in the opposite direction.
Dynamic The ability to visibly reflect a change in material on the computer screen.
EDI Electronic Data Interchange: Computer-to-computer exchange of structured transactional information between autonomous computers.
Electronic Commerce (EC) Business environment integrating electronic transfer and automated business systems (end-user computing and computer-to-computer capabilities).
E-mail Electronic Mail: Messages, usually text, sent from one person to another via computer. E-mail can also be sent automatically to a large number of addresses.
Encryption Making a file unreadable by everyone not in possession of a special key, with which an encrypted file can be appropriately deciphered.
Ethernet A very common method of networking computers in a LAN. Ethernet will handle about 10,000,000 bits per second and can be used with almost any kind of computer.
FAQ Frequently Asked Questions: FAQs are documents that list and answer the most common questions on a particular subject. There are hundreds of FAQs available on the Internet on subjects as diverse as pet grooming and cryptography. People who grew tired of answering the same questions repeatedly usually write FAQs.
Firewall A special computer that has been designed to serve as the first line of defense against hackers who are trying to access a network. The firewall is placed between the Internet connection and the network the firewall protects.
Flame, flaming, flame war An occasional feature of the Usenet newsgroups, a flame is an e-mail message, usually a response to someone else’s post that takes a strongly personal and sarcastic, cynical, or angry tone. Often initiates a back-and-forth "flame war" that eventually dies down.
Forms The capability in many browser/navigator software packages to accept input in text-entry fields displayed on the user’s screen. Customized forms can be developed easily to request information for company data, including time cards, expense reports, personnel records, and other such corporate information.
Freeware Free downloadable software that the author retains the copyright for. The material is non-commercial and is often produced by hobbyist programmers.
FTP File Transfer Protocol: An Internet utility program to obtain files from another system or to move files between systems. These files may contain information or software programs.
Full-Motion Video This is what is commonly seen on TV. Full-motion video runs at 30 frames per second (fps), versus 15 fps which is the average for teleconferencing or on some older CDs.
Gateway The technical meaning is a hardware or software set-up that translates between two dissimilar protocols: for example, Prodigy has a gateway that translates between its internal, proprietary e-mail format and the Internet’s e-mail format. Another, sloppier meaning of gateway is to describe any mechanism for providing access to another system, e.g., AOL could be called a gateway to the Internet.
GIF Graphics Interchange Format: GIF files are a popular compressed graphics file format developed by CompuServe. GIF files allow the same graphic image to be seen on a variety of different computer systems. GIF files are limited to storing images that are at maximum 256 colors.
Gopher A type of Internet service first popularized around 1991 and currently being obsolesced by The World Wide Web. Gopher presents a menuing interface similar to a tree or graph of links. The links can be to documents, runnable programs, or other gopher menus far across the net.
Hacker A computer enthusiast who possesses considerable computer knowledge and expertise in networking, and who applies this knowledge to illegally explore private and/or confidential computer networks.
Helper Application A program launched by a browser to view a particular type of data.
Hit An entry in the log file of a Web server. A hit is generated by every request made to a Web server. It has no predictable relation to users, visitors, or pages.
Hit (Web site) Web-speak for a successful access to a file on a Web page. Often used to attempt to compare popularity in the context of getting so many "hits" during a given period. A "Newbie" mistake is equating hits with visits. A single visit usually is recorded as several hits, because each file accessed is recorded as a hit.
Hits The number of calls to the server. If a single page has 7 http files and is accessed by 2 users, then the hits would total 14. If 1 person accessed that same page twice, then the number of hits would still total 14.
Home page The first HTML (hypertext markup language) page users generally see on a World Wide Web site. The home page represents the image that a company or individual chooses to project to users on the Internet. Most home pages are structured to also provide links to relevant documents or information at other locations on the Internet.
Host Any computer on a network with full two-way access to other computers on the Internet and/or contains services available to other computers on the network. For example, many universities store relevant information about the school on the host system, if a potential student is interested he/she can access the host system and gather the desired information. It is common to have one host machine that provides several services, such as the Web and Usenet.
Hot Java A new generation of browser technology developed by Sun Microsystems which allows users to observe and interact with Java programs.
HTML Hypertext Markup Language: A language used to write code for the World Wide Web. "Hypertext" refers to the words in the document that are linked to another file on the Internet, so that when clicked on the user can effortlessly "jump" from one web site to another.
HTTP Hypertext Transfer Protocol: An Internet computer communication encoding standard for the exchange of multimedia documents on the Web.
HTTP linked object A clickable object (text, picture, or both) that provides a path between documents, directing the browser to a new URL.
Hyperlink The path between two documents, which allows the user to point-and-click on specific words on the screen and thereby move to the requested location, wherever it is on the Internet.
Hypertext Generally, any text that contains "links" to other documents – words or phrases in the document that can be chosen by a reader and which cause another document to be retrieved and displayed.
Image map A single clickable image where a variety of navigational options exist and can be accessed. This is in addition to or as an alternate to a straight text based menu. For example, if an image of a building exists, individual windows could be clicked on to access a document in the interior room.
Impressions The opportunity to view an advertisement. No guarantee is made that the ad was actually seen by the user
Information Providers An entity that allows its information to reside on an online service. For example, the New York Times content is present on America Online. The NYT is an information provider for AOL.
Information Superhighway A buzzword used to describe the massive amounts of information available through technological services such as ITV, the Internet and online services.
Interactive According to Webster’s dictionary Interactive is mutually or reciprocally active or relating to a two-way electronic communication system (as a telephone, cable television, or computer) that involves a user’s orders (as for information or merchandise) or responses.
Internet A loose confederation of networks filled with information from around the world. The networks that make up the Internet (which includes The World Wide Web) are connected through several backbone networks. The Internet grew out of the U.S. Government Security project, and is specifically designed to have no central governing authority.
internet (lower-case "I") Any time you connect two or more networks together, you have an internet.
InterNIC A collaborative project of three organizations to offer the Internet community a full scope of network information services, such as providing information about accessing and using the Internet, assistance in locating resources on the network, and registering network components for Internet connectivity. The InterNIC’s goal is to make networking and networked information more accessible to researchers, educators, and the public. The InterNIC name signifies the cooperation between Network Information Centers or NICs. For general information about the InterNIC, send e-mail to info@internic.net.
IP Address Internet Protocol Address: The numeric address that is translated into a domain name by the Domain Name Server.
IP Number Sometimes called a "dotted quad". A unique number consisting of four parts separated by dots, e.g., 165.113.245.2. Every machine on the Internet has a unique IP number – if it doesn’t, then it’s not really on the Internet. Most machines also have one or more domain names, which are easier to remember.
IRC Internet Relay Chat: Basically, IRC is a huge multi-user live chat facility. There are a number of major IRC servers around the world linked to each other. Anyone can create a "channel" and anything that anyone types in a given channel is seen by all others in that channel. Private channels can (and are) created for multi-person "conference calls".
ISDN Integrated Services Digital Network: ISDN is an upgraded telephone service that has the capability of providing voice conversation, faxes and computer data over one telephone line, all at the same time. An ISDN line offers faster data transmission and the elimination of modems. Credit card validation takes seconds rather than minutes; ISDN facsimile machines produce a page in three seconds instead of three minutes. A more sophisticated use: Using the phone line, PC users can share screens while talking. Text or image changes on one screen appear instantly on the other screen.
ISP Internet Service Provider: A business that allows companies and individuals to connect to the Internet by providing the interface to the Internet backbone.
Java A new, object-oriented programming language developed by Sun Microsystems that allows Web pages viewed with Java-enabled Web browsers to display applets, which are small programs that can create sound and graphical animations, among other uses.
JPEG Joint Photographic Experts Group: JPEG was designed as a standard way of compressing photographic images that contain millions of colors. The problems with JPEG’s are that not all browsers are capable of displaying the JPEG image and the JPEG can take a long time to decompress on the screen.
Kbps Kilobits per Second: Approximately 1,000 bits per second. An abbreviation for a unit of measure used for gauging the transmission of digital data from one point to another, typically but not necessarily across telephonic networks. Local-area networks (LANs) usually are measured in megabits per second (approximately one million bits per second).
LAN Local Area Network: A computer network limited to an immediate area, usually one building or one floor of a single building.
Leased lines A permanent physical connection between two locations that forms a private wide-area network (WAN) or links a single computer or a network of computers to packet-switching networks like the Internet. They are called leased lines because they are rented from a telephone company.
Link A graphic image, line of text, or a combination of both displayed on a Web site that can be "clicked on" to navigate to other pages within that web site or other web sites entirely.
Listserv The most common kind of Internet mailing list. Listservs originated on BITNET.
Log File A file that keeps track of network connections.
Login Noun or a verb. Noun: The account name used to gain access to a computer system. Not a secret (contrast with "password"). Verb: The act of entering into a computer system; e.g., "Login to the WELL and go the GBN conference."
Lycos A Web search engine developed by Carnegie Mellon University. It allows one to search for a document by title, content, links, headings, and keywords. Lycos is a system composed of a "robot" that scours the Web in search of new information, which it then catalogs, indexes and stores.
Mail list (or mailing list) A (usually automated) system that allows people to send e-mail to one address, whereupon their message is copied and sent to all other subscribers to the mailing list. In this way, people who have many different kinds of e-mail access can participate in discussions together.
Megabyte A million bytes. A thousand kilobytes.
MIME Multipurpose Internet Mail Extensions: The public domain multimedia standard for Internet SMTP e-mail systems. Graphics, audio clips, or video can be sent along with an e-mail message by using MIME attachments.
Modem The term modem is derived from Modulator, Demodulator. It is a device that connects to the computer and to a phone line, and frequently now comes pre-installed in the computer. The function of a modem is to alter data from digital to analog and vice versa so that the digital information residing on a computer may be converted and transferred through the phone lines. Modems run at different baud rates and it is at this speed that data travels. Currently, the most common modem speeds are 9600 and 14.4. However, other speeds such as 2400 and 28.8 also exist.
Mosaic Mosaic is the brand name of the first WWW browser that was available for Macintosh, Windows and UNIX, all with the same interface. "Mosaic" set the industry standards and started the popularity of the World Wide Web. Mosaic licensed out its source code and since then several other browsers have been developed using the Mosaic infrastructure. In 1994 Mosaic was the most popular browser but it has since been passed by Netscape which now retains approximately 75% of market share.
MPEG Motion Picture Experts Group: A proposed international standards organization (ISO) standard for digital video and audio compression for moving images. MPEG-1 was defined with CD-ROM as the primary application. The MPEG-2 concept is similar to MPEG-1 but includes extensions to cover a wider range of applications. The primary application targeted during the MPEG-2 definition process was the all-digital transmission of broadcast-quality video.
National vs. International Traffic summarized by the physical location of the visitor or ISP, aggregated by country. National shall be the country of origin and International will be all other. The country of origin shall always be noted.
Netiquette Short for "Net Etiquette" or the traditional way of doing things on the Internet. For example, sending an e-mail message in all caps is considered rude, as it’s the textual equivalent of shouting.
Netscape A popular client software application, commonly known as a browser, that is used for viewing World Wide Web pages.
Network Any time you connect two or more computers together so that they can share resources you have a computer network. Many companies set up networks so those employees can share files and resources. Some networks are more comprehensive and therefore have more value-added service.
Newbie A newcomer to the Internet, particularly someone who, through ignorance or indifference, violates the traditional rules of Internet etiquette, or "Netiquette".
Newsgroups The name for discussion groups on Usenet.
Node Any single computer connected to a network.
Node (local) Any device that is connected to a network. For example, a telephone that is dialed by a computer user to log into an online service or the internet.
Online Services A for-profit computer service, accessible via a dialup access, that makes files, news, discussion groups, and/or product information available to computer users. The three largest online services include AOL, Prodigy, CompuServe, and many others exist.
Operating System A computer-system-specific set of programs that interoperates with the computer system to control resources and to process those resources. Examples of operating systems are DOS, Windows 3.1, Windows 95, Windows NT, UNIX, MacOS (System 7.5) and OS/2.
Packet Switching The method used to move data around on the Internet. In packet switching, all the data coming out of a machine are broken into chunks; each chunk has the address for where it came from and where it is going. This enables chunks of data from many different sources to co-mingle on the same lines and be sorted and directed to different routes by special machines along the way. This way, many people can use the same lines concurrently.
Page An HTML document which may contain text, images, and other in-line elements. It may be static or dynamically generated. It may be a stand-alone HTML document, or one that is contained within a frame.
Page Request The opportunity for an HTML document to appear in a browser window as a direct result of a visitor's interaction with a Web site.
PCS - Personal Communication Services The next generation of cellular telephone technology. Designed specifically as a response to cellular’s two weaknesses, low capacity and high cost, PCS is intended to be the first mass-market wireless phone system. Sound quality or clarity will be much improved over current cellular phones.
PDA - Personal Digital Assistant Hand held computing devices that perform tasks like keeping schedules. More sophisticated PDAs are expected to be able to communicate and retrieve from the information superhighways. PDAs may combine cellular communications, fax and pagers. Apple’s Newton is a portable PDA and offers mini-office capabilities that fit in the palm of your hand.
Pentium Intel 586 computer. The current high-end CPU (Central Processing Unit) that is IBM compatible.
PERL Practical Extraction and Report Language: PERL is a compiled scripting language freely available for UNIX, MVS, VMS, DOS, Macintosh, OS/2, Amiga, and other operating systems. PERLl has powerful text-manipulation functions and it eclectically combines features and purposes of many command languages. PERLl is optimized for scanning arbitrary text files, extracting information from those text files, and printing reports based on that information. It’s also a good language for many system management tasks.
Platform The type of computer or operating system on which a software application runs. For example, some common platforms are PC, Macintosh, Unix, and NeXT.
POP Points of Presence: A term used by Internet service providers to indicate the number or geographical locations of their access to the Internet.
POTS Plain Old Telephone Service: This term exists to distinguish between what we have now, and what we will have. POTS is the type of analog telephone service most people currently have installed in their homes.
PPP Point to Point Protocol: This is best known as protocol that allows a computer to use a regular telephone line and a modem to make a TCP/IP connection, and thus be really and truly on the Internet. PPP is gradually replacing SLIP for this purpose.
Protocol A common language between computers over a network, such as hypertext transfer protocol (HTTP), used by the Web, or file transfer protocol (ftp), a quick software method of sending or receiving files over the Internet. Another example is Internet public key cryptography, a security scheme in which a different key is used for encryption and decryption. Key-1 is the public key; that is, everyone knows it. Key-2 is private, so that only the recipient knows it. In this scheme, it is computationally impossible to derive key-2 from key-1.
Proxy Server A technique used to cache information on a Web server and act as an intermediary between a Web client and that Web server. It basically holds the most commonly and recently used content from the World Wide Web for users in order to provide quicker access and to increase server security. This is common for an ISP especially if they have a slow link to the Internet.
QTVR QuickTime Virtual Reality: A recent multimedia standard developed by Apple Computer that "stitches" together pictures to give a 360-degree vantagepoint onscreen.
Qualified Hits Hits to a Web server that delivers information to a user. Qualified hits exclude error messages (i.e., "URL Not Found" or "Permission Denied"), redirects, and requests by computer programs (as opposed to end-users).
RAM Random Access Memory: A specific type of memory in which each element can be individually addressed and accessed with the same speed as any other element. RAM is the predominate type of memory in the main memory of a computer. One of the earliest forms of RAM was called "core", because it consisted of directly addressed cores of ferromagnetic material, each of which represented one bit. A faster, more recent form of RAM is dynamic RAM (or DRAM).
RBOC Regional Bell Operating Company: In 1981-2, AT&T was split into seven regional holding companies and a long distance company, still called AT&T. These seven regional splits were based on population in order to facilitate a fair corporate breakdown. The RBOCs (ree-bocs or are-bocs) are NYNEX, Bell Atlantic, Bell South, Ameritech, Southwestern Bell, US West and Pactel.
Real-Time Not delayed; occurring as fast in the computer as the corresponding process would occur if the computer wasn’t involved. Currently technology is at a point were real-time chat is possible. Two users can have a conversation vis-a-vis their computers with almost no delay time.
Referral Link The referring page, or referral link, is a place from which the visitor clicked to get to the current page. In other words, since a hyperlink connects one URL to another, in clicking on a link the browser moves from the referring URL to the destination URL.
Regionality A measure of server requests aggregated by the visitor or ISP's location. Much like "National vs. International" only with narrower classifications.
Return Visits The average number of times a visitor returns to a site over a period of time.
Router A special-purpose computer (or software package) that handles the connection between two or more networks. Routers spend all their time looking at the destination addresses of the packets passing through them and deciding which route to send them on.
Server Any computer that allows other computers to connect to it. Most commonly, servers are dedicated machines. Most machines using UNIX are servers. Technically, peer-to-peer network nodes are also examples of servers (such as Microsoft’s Windows for Workgroups and Windows 95 or Apple’s System 7 File Sharing).
Shareware Most commonly located on the Internet, shareware is a "try before you buy" method of marketing software. The software is copyrighted and the tester is expected to pay for it if they continue to use it.
Sitemaster A designation for the person with overall responsibility for a Web site. This definition often is applied to the Webmaster, an individual whose primary responsibility is for the technical aspects of a Web site. But the sitemaster must also deal with content, corporate image, legal issues, and communication methodologies.
SMTP Simple Mail Transport [or Transfer] Protocol: The Internet standard protocol for the exchange of e-mail messages.
SSL Secure Sockets Layer: Netscape Communications’ implementation of secure information transmission through the Internet.
T-1 A leased-line connection capable of carrying data at 1,544,000 bits-per-second. At maximum theoretical capacity, a T-1 could move a megabyte in less than 10 seconds. That is still not fast enough for full-screen (10,000,000 bits) or full-motion video.
T-3 A leased-line connection capable of carrying data at 45,000,000 bps – more than enough to do full-screen, full-motion video.
TCP/IP Transmission Control Protocol/Internet Protocol: This is the suite of protocols that defines the Internet. Originally designed for the UNIX operating system, TCP/IP software is now available for every major kind of computer operating system. To be truly on the Internet, your computer must have TCP/IP software.
Tera, Giga, Mega, K or Kilo Often preceding the word bytes or bits. Kilo or just "K" means thousand, mega means millions, giga means billion and tera means trillion. These measurements are then used to describe a file size.
Thread An ongoing conversation on a particular subject in a newsgroup. The initial message and its responses are usually linked by the user’s software, so that the thread can be followed more easily.
Time The elapsed time from the first to the last request that constitutes a visit, and adding the average time per page for such visit
Twisted Pair Otherwise known as a "Copper Pair", the two wires that go into almost every home for phone service. The same two wires that have gone into homes for decades. Through the use of modern technology, they can actually carry relatively large amounts of data, though we seem to be reaching the limit. Phone companies are testing Video On Demand (VOD) services over their existing network of twisted pair wires.
Unique Cookie Where a web server stores a small piece of information with a browser which uniquely identifies that browser. While cookies only identify unique computers - as opposed to individuals - the inactivity constrain on the calculation of visits, i.e. 30 minutes, should make it relatively safe to use cookies to determine the page requests associated with one. One caveat is caching: reportedly, some online services are caching the cookies, thus requesting pages for multiple visitors. Another occurs when you count visits just by cookies; you will end up with a batch of pages for visitors without cookies. You must use one of the other methods to estimate the numbers of visitors that created this batch of requests.
Unique IP Addresses A collection of HTTP requests from an IP address grouped together to form a visit. The process of grouping requests to form visits from IP addresses associated with a visitor yields information that guides the grouping of requests to form visits from IP addresses associated with multiple users (e.g. proxies). Visits shall NOT be calculated by assuming that all page requests from one IP were shown to one individual, unless such IP has been identified as not serving more than one visitor, i.e., not being a gateway or proxy machine. If such a technique is employed, the site should explain its methodology. (see also IP Address)
Unique Registration Where unique individuals who visit a site identify themselves. This requires the user to take some action, usually completing a survey on the first visit, and then entering a password on subsequent visits. Sites that register visits should have no problem determining the page requests that belong to the same visitor.
Unique URL Tagging The process of embedding Unique Identifiers into URLs contained in HTML content. These identifiers are identified by web servers on subsequent browser requests. Identifying visitors through information in the URLs should also allow for an acceptable calculation of visits, if caching is avoided.
Unique Users The number of unique individuals who visit a site within a specific period of time. With today’s technology, this number can be calculated with some form of user registration or identification.
UNIX An operating system developed by AT&T that is widely used by universities. UNIX is designed to be used by many people at the same time. UNIX uses TCP/IP as its standard communications protocol, making UNIX a natural access operating system for the Internet.
Unresolved IP addresses Those IP addresses that do not identify their 1st or 2nd level domain. Unresolved IP addresses shall be aggregated and reported as such and not be placed in any other section other than their own.
Upload To transfer a file from your computer to another computer by means of a modem and a telephone line. If AOL were running a pet of the month contest, users would upload a file to AOL containing a picture of their pet.
URL Uniform [or Universal] resource locator: The URL provides information on the protocol, the system, and the file name, so that the user’s system can find a particular document on the Internet. An example of a URL is http://www.sholink.com/, which indicates that "hypertext transfer protocol" is the protocol and that the information is located on a system named www.sholink.com, which is Sholink Corporation’s Web server. This example does not need a particular file name, since the Web server is set up to point to the company’s home page if no file name is used.
Usenet A worldwide system of discussion groups, with comments passed among hundreds of thousands of machines. Not all Usenet machines are on the Internet, maybe half. Usenet is completely decentralized, with over 10,000 discussion areas, which are called newsgroups.
Video Dialtone Shorthand for talking about phone companies offering video services. It comes from FCC regulations on phone company tests of delivery of the video equivalent of their current service.
Video Server A video server is a decked out computer that is specifically designed to supply users with video. They usually come with huge disk drives and vast amounts of memory as well as the ability to transmit large amounts of data in a short period of time.
Visit A sequence of hits made by one user at a site. If such user make no requests from that site during a predetermined (and discretionary) period of time, the user’s next hit would constitute the beginning of a new visit. While the optimal time-out interval is different for each site, I/PRO currently uses 30 minutes for all sites for purposes of comparability.
Visit A series of page requests by a visitor without 30 consecutive minutes of inactivity.
VOD - Video On Demand (Applies to Interactive TV) VOD means video programs when we want them. NVOD is Near Video On Demand and often means that the cable system has enough channels to give you some ability to pick the time and video you want watch.
VRML Virtual Reality Modeling Language: A three-dimensional interactive Web standard pronounced vermul.
WAN Wide Area Network: Any internet or network that covers an area larger than a single building or campus.
Web page An HTML document on the Web, usually one of many that together make up a Web site.
Web server A system capable of continuous access to the Internet (or an internal network) through retrieving and displaying documents via hypertext transfer protocol (http). Files can be audio clips, video, graphics, or text.
Web site The virtual location for an organization’s presence on the World Wide Web, usually made up of several Web pages and a single home page designated by a unique URL.
Web site A location on the Internet or World Wide Web. The term Web site refers to the all-encompassing body of information as a whole, for a particular domain name. A location made up of Web pages.
Webmaster Generally accepted term for the person responsible for a Web site.
World Wide Web An internet service that links documents by providing hypertext links from server to server. It allows a user to jump from document to related document no matter where it is stored on the Internet. The World Wide Web client programs such as Mosaic and Netscape allow users to "browse" the Web.
World Wide Web The mechanism developed by Tim Berners-Lee for CERN physicists to be able to share documents via the Internet. The Web allows computer users to access information across systems around the world using URLs (uniform resource locators) to identify files and systems and hypertext links to move between files on the same or different systems.
Yahoo Yet Another Hierarchical Officious Oracle. An extremely popular Web site developed and maintained by Jerry Yang and David Filo of Stanford University. Yahoo maintains a list of hypertext-linked Web sites categorized by topics and sub-topics and sub-sub-topics, and so forth. Also available is a point-and-click, user-definable search engine (http://www.yahoo.com/_).
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